Government Digital Service

Licensing & permits, end to end

A configurable, multi-tenant platform for government licensing. AI assists applicants and officers at every step — but every decision stays under human control.

1 platform
Many authorities & countries
100%
Human-decided outcomes
End-to-end
Apply → review → certify
Audited
Tamper-evident trail

Configuration-first

New licence types, forms, workflows, and fees are configured — not coded — by authority staff.

AI-assisted, human-controlled

AI suggests and summarises; every legally binding decision is made by an authorised officer.

Secure by default

Strict tenant isolation, encrypted PII, MFA, and a tamper-evident, hash-chained audit trail.

Multi-tenant & multi-country

One platform serves many authorities, languages, and jurisdictions with full data separation.

Inclusive & accessible

Clean, multilingual, accessible interfaces designed for every applicant and officer.

Open & auditable

Every action is logged who/what/when with before-and-after detail and a correlation id.

Applicants

Apply, renew, track, and verify licences online.

Sign in to apply

Officers

Review cases, run inspections, and issue certificates.

Officer sign in

Public verification

Scan a certificate QR or enter a licence number to verify it.

Verify a licence

File a complaint

Report a concern about a licensed business — anonymously if you prefer.

File a complaint

Ready to get started?

Sign in to apply for or manage a licence, or verify an existing certificate in seconds.